Your information stays with us.

Rocky Mountain Audio Video & Electric (“we,” “us”) respects the privacy of the families, builders, and designers we work with. We don’t sell your information, and we don’t use it for advertising.

What we collect

Information you send us. When you use our contact form, we receive what you enter: your name, email, phone number, role, location, project stage, the services you’re interested in, and your message. If you send us a plan from the Project Planner, your selections, the estimated range, and any build budget you entered are included in that message.

The Project Planner. The planner runs entirely in your browser. Nothing you choose or type in it, including a build budget, is sent to us unless you click “Request a Consultation” and then submit the contact form.

Basic technical information. Like any website, the servers that deliver our pages receive standard technical details such as your IP address, browser type, and the pages requested. Our hosting provider uses this to deliver and protect the site.

Site statistics. We use Netlify Analytics to understand how the site is used, such as which pages are visited and how people arrive. It works from standard server logs, uses no cookies, and doesn’t identify you personally.

Cookies. We don’t use advertising or tracking cookies.

How we use it

• To respond to your inquiry, schedule a consultation, and prepare a proposal.
• To provide service and support to existing clients.
• To keep records of our work and meet legal, licensing, and tax obligations.

When you submit our contact form, we send you a one-time confirmation email. Beyond that, we’ll only contact you about your inquiry or project, and we don’t send marketing email unless you ask us to.

Who we share it with

We don’t sell, rent, or trade your personal information. We share it only with service providers that help us run the website and our business, and only as needed:

• Netlify hosts this website, processes contact form submissions, and provides our site statistics.
• Resend sends the confirmation email you receive after contacting us.
• Our email provider delivers inquiries to our team.
• Google Fonts supplies the typefaces on this site, so your browser requests them from Google.
• YouTube (Google) hosts the manufacturer videos on our Help Center, Lighting Design, and Voice Control pages. Video previews load from YouTube, and the player loads in YouTube’s privacy-enhanced mode only when you press play.

With your permission, we may share project details with your builder, architect, or designer so we can coordinate the work. We may also disclose information if required by law.

How long we keep it

We keep inquiries and project records for as long as needed to respond, serve your home, and meet our business and legal obligations. You can ask us to delete information we no longer need.

Your choices

You can ask to see, correct, or delete the personal information we hold about you, or ask us to stop contacting you. Email or call us and we’ll respond within 30 days.

Security

This site is served over an encrypted (HTTPS) connection, and access to inquiries is limited to our team. No method of transmission or storage is perfectly secure, but we take reasonable steps to protect your information.

Children

This website is intended for adults. We don’t knowingly collect information from children under 13.

Changes to this policy

If we change how we handle information, we’ll update this page and its effective date.

Contact us

Rocky Mountain Audio Video & Electric
South Jordan, Utah
admin@rockymountainav.com
(801) 876-6060